Battery Replacement: So knowledgeable, courteous, and professional! Before even taking my phone himself, he showed me how to check the status of the battery to make sure that my phone issues were, in fact, from the battery. I thought this was so courteous as I believe most people in the industry wouldn't check that, much less show me how to check it myself. They'd replace it and charge me and send me on my way. We confirmed that my phone issues were indeed from my battery and he replaced it so quickly as I waited comfortably in my car! While he was replacing the battery he noticed the lack of quality done by another company (and showed me the proof!) when they replaced my phone screen, which explains why it's such an effort to press on certain buttons. From now on, I'll happily drive the extra 30 minutes to iFix instead of the repair shop in my own town that I went to for a screen replacement. Great service, great quality, and trustworthy!read more
Looking around for someone to repair my iPad’s broken screen glass, I found iFix in Norwich on the web. At £65 it seemed good value compared with the £100 plus of many non-Apple repairers. Good too was the fact they could do the job exactly when I wanted, given that it was an hours drive from my home. As I had guessed the business was at a residential address, no problem for me but some may be concerned I guess. I was greeted professionally and advised when to collect to allow for ample drying time of the new glass screen. On collection the engineer ran through what he’d done, which looked exactly as before, though he explained was a third party screen, as Apple do not supply to third part repairers. He encouraged caution with handling whilst the glue set firmly, explained there was a guarantee and demonstrated everything was working.
A top class repair, top class price, excellent service! Recommended!read more
I turned up today (27.4.21) and was informed the iPhone 7plus screen saver was cracked and not the glass itself. I would have known no difference and paid for a replacement glass. Instead the screen saver was replaced. An act of kindness and honesty is lovely to see. Many many thanks.read more
Absolutely fantastic company. I visited to have my iPhone X repaired and the service I received was impeccable. The booking process was faultless and the issues were addressed by the end of the following morning. I could not recommend them highly enough and wouldn't hesitate to use again. Many thanks again for your service.read more
Fantastic business, my phone was repaired quickly and efficiently. Jonas responded promptly and explained what was needed. Very professional and friendly service. I would definitely return and recommend. :)read more
S10e battery replacement, genuine part and quickly done, my phone is 18months old but in great condition and was returned in same condition.
Would definitely use again, if I needed repairs.
Even tho I've had first vaccine I wore a mask, the technician also wore mask when exchange was done.read more
I dropped my iphone this morning and was able to book an appointment almost immediately to have the screen replaced. Highly professional, friendly and fast.
Jonas works from home and unlike other repair shops I’ve been to, he clearly takes great pride in what he does. I cannot imagine better service.
Highly recommended.read more
Fantastic service. Repaired my iPad screen the same day for an unbeatable price. It looks brand new and works as before. Hope I don’t do it again but if I do I know where to go to get it fixed.read more
Top quality service, fast, affordable and professional. My phone needed a new screen but was a Xiaomi so the parts had to be ordered in ahead of time. He did this with no upfront cost, which was a risk to himself, which I am thankful for. Not only this, but at the end he also gave a 10% student discount.
Cannot recommend his services enough. Best in Norwich, especially for students.read more
Jonas is simply brilliant! Only ever go to him with issues with my phone and he comes to your home to do the repair. Very professional and excellent value for money- would never go anywhere else!read more
Second time that I booked very last minute for a repair, and second time I have been saved by such a fast and professional service! I’ve had no issues with either of my screen repairs and would really recommend ifix! for someone who is extremely clumsy... I’m sure I will be returning!read more
Easy booking by phone. Booked the appointment on Monday for Tuesday. Free street parking. Immediate response, when I arrived. New screen, battery and protective cover on screen fitted within an hour. The 6 year old phone now looks and behaves like a new phone. I recommend iFix to anyone who needs a new screen.read more
Fantastic and efficient service, used on several occasions for various iPhone repairs from broken screens to battery replacements to power supply issues and all problems were fixed first time. Friendly and professional service and very good value considering this is a home or workplace visit service. Would not hesitate to recommend to anyone needing electronics repaired.read more
Needed a new screen for iPhone 6 Plus which had multiple cracks behind the toughened screen protector. Made an appointment, dropped phone off, waited, picked phone up. Excellent service, good value and professional.read more
I had a broken iPhone battery, arranged to repair online which was very easy, communication on email was very quick and clear. The repair was done very quickly and without hassle, all at a very competitive price too! I will definitely recommend to anyone who needs their devises repaired. Thank you!read more
My macbook’s screen got broken so I needed to get it fixed. I emailed a couple of places asking for a quote and this place was the cheapest (but still a lot of money) so as a student I decided to trust them with the task. After a month or so the screen started getting lines at different places after a couple of hours of use; I didn’t want to seem annoying and thought I could live with them so I decided not to say anything. However after a while, it got A LOT worse to the point that I couldn’t use my laptop anymore; I’d have to turn it off for hours at a time, and wait until I could use it again. Thought it wasn’t right so I emailed to ask if anything could be done about this WITH NO RESPONSE.
I’m not one to leave reviews and usually don’t listen to a one off negative review, but thought it’s important to share (considering I wish I just spent the extra hundred pounds and got it done properly)read more
IPHONE 7plus screen broke this afternoon so I booked a slot for later the SAME afternoon. Dropped off my phone at 4.45. Picked up the fully repaired phone at 5.30. EXCELLENT SERVICE. Highly recommended.read more
They had very bad luck with spares that twice turned out to be faulty (not iFix's fault). They did their very best to remedy the situation, and to finish the repair, and finally delivered the phone back to me themselves. Excellent service, reasonably priced, will definitely use them again if I ever need to.read more
The repair of the iPhone screen and charging port following an accidental immersion in water was quick, efficient and effective. The special effort to return the phone very quickly was much appreciated due to the particular circumstances of the owner of the phone.read more
Used this guy today to replace the battery on my sons iPhone.
Really happy with the service, nice guy, fast turnaround, no hassle.
Would definitely recommend to anyone.
Great service, great price. A++++++++read more
BEST CUSTOMER SERVICE EVER - I dropped the phone off and he fixed it while I went for a coffee at the park - but when i got home there was a slight glitch/fault with my screen, it was only minor and I wasn't even sure if it was to do with the repair or not, but after sending him an email he quickly called me back and arranged a time to come to my house and run checks and find the fault. It turned out to be a fault in a different part, he swapped the part and fixed the phone perfectly running lots of thorough checks to make sure it was good as new- best bit of all of this is he charged me nothing for coming out to my house or the extra new part that was needed? Was all part of the very small £60 initial screen repair cost? Above and beyond... Really lovely guy, couldn't recommend enough!read more
Absolutely amazing service from Jonas. Had my iPhone 6s battery replaced in 20 minutes this morning.
E-mailed him last night to book an appointment.
Very professional and even gave me some tips about charging the new battery.
Thank you Jonas and will use you again should I need to.read more
Extremely quick and reliable. Don't be put off by the fact that it's a home run business. Absolutely amazed by the turn out of service. I was even allowed to test product before I paid. He's kind and easy to converse with. Awfully nice considering i had to reschedule so abruptly. Thanks mate.read more
iFix Norwich were superb. They replaced my sons cracked iPhone screen in less than hour. Jonas was polite and meticulous. We booked a home visit online and the price was clear and agreed before the visit. I would recommend iFix without hesitation .read more
What a fabulous service!
Booked in Sunday morning, dropped off an hour or so later, took the dog for a walk over the park across the road and 45 minutes later my iPhone screen was replaced and looking like new!
Really nice guy too.
Took my phone into the apple shop and was told they couldn’t fix it I needed to buy a new one. Took my phone to ifix and it was fixed within the hour and even had a new screen protector on it which I hadn’t requested but really appreciated. A price was given to me when I emailed and I was replied to very quickly. Don’t be put off by the address, friendly when I dropped the phone off and when I picked it up, an invoice was provided. I will definitely use ifix again if needed and I fully recommend it to others.read more
Amazing service with the online appointment system. Easy to use and upfront costs and collection time clearly stated and adhered to! Don’t be put off by business running from home - friendly, efficient, and value-for-money service! Highly recommended 👍😀read more
I started by using their online form to request a quote, the response was reasonably quick. I was happy with the quote I was given and followed the link to book a slot, there were plenty of same day times to choose from.
My iPad air went in with a cracked screen and a missing home button, and was ready to pick up in an hour.
I am very happy with the work that was done.read more