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Reviews

September 2021
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iFix

4.8

jeremy neville-eliot

12:32 13 Jul 21

Looking around for someone to repair my iPad’s broken screen glass, I found iFix in Norwich on the web. At £65 it seemed good value compared with the £100 plus of many non-Apple repairers. Good too was the fact they could do the job exactly when I wanted, given that it was an hours drive from my home. As I had guessed the business was at a residential address, no problem for me but some may be concerned I guess. I was greeted professionally and advised when to collect to allow for ample drying time of the new glass screen. On collection the engineer ran through what he’d done, which looked exactly as before, though he explained was a third party screen, as Apple do not supply to third part repairers. He encouraged caution with handling whilst the glue set firmly, explained there was a guarantee and demonstrated everything was working. A top class repair, top class price, excellent service! Recommended!read more

Lonro Row

11:45 27 Apr 21

I turned up today (27.4.21) and was informed the iPhone 7plus screen saver was cracked and not the glass itself. I would have known no difference and paid for a replacement glass. Instead the screen saver was replaced. An act of kindness and honesty is lovely to see. Many many thanks.read more

emilie owen

09:15 23 Apr 21

Lovely quick service, very informative, professional and know what they’re doing! Amazing value for money with student discount too. Will definitely return if I get anymore troublesread more

Ben Watson

08:34 20 Apr 21

Absolutely fantastic company. I visited to have my iPhone X repaired and the service I received was impeccable. The booking process was faultless and the issues were addressed by the end of the following morning. I could not recommend them highly enough and wouldn't hesitate to use again. Many thanks again for your service.read more

Beth Kesley-Cook

11:16 14 Apr 21

Fantastic business, my phone was repaired quickly and efficiently. Jonas responded promptly and explained what was needed. Very professional and friendly service. I would definitely return and recommend. :)read more

karl howard (Karl)

01:18 13 Mar 21

S10e battery replacement, genuine part and quickly done, my phone is 18months old but in great condition and was returned in same condition. Would definitely use again, if I needed repairs. Even tho I've had first vaccine I wore a mask, the technician also wore mask when exchange was done.read more

Peter E

17:39 08 Mar 21

I dropped my iphone this morning and was able to book an appointment almost immediately to have the screen replaced. Highly professional, friendly and fast. Jonas works from home and unlike other repair shops I’ve been to, he clearly takes great pride in what he does. I cannot imagine better service. Highly recommended.read more

Chris Lloyd

17:01 07 Jan 21

Fantastic service. Repaired my iPad screen the same day for an unbeatable price. It looks brand new and works as before. Hope I don’t do it again but if I do I know where to go to get it fixed.read more

Emily Smith

23:26 21 Dec 20

Screen repair was amazing, looks totally brand new. A really professional lovely guy, quick service. I don’t think I will ever use any other service in Norwich, low price also, thank you!!read more

Yes You

15:46 14 Dec 20

Excellent service. Replaced duff battery in record time. Very happy with repair & cost. Highly recommend and will certainly be using again for some of my other old phones. Thank you Jonas. 👍read more

Kate Lonergan

10:18 26 Nov 20

I was very pleased with the quick quality and very reasonably priced repair. Thank you so much. We will be back again I am sure.read more

Hyrum Mitchell

20:14 25 Nov 20

Top quality service, fast, affordable and professional. My phone needed a new screen but was a Xiaomi so the parts had to be ordered in ahead of time. He did this with no upfront cost, which was a risk to himself, which I am thankful for. Not only this, but at the end he also gave a 10% student discount. Cannot recommend his services enough. Best in Norwich, especially for students.read more

Catherine Taylor

10:01 19 Nov 20

Jonas done a great job o my daughters's phone, its working and looking as good as new. Great communication, returned the same afternoon. Would highly recommend.read more

roger ansell

15:37 14 Nov 20

Brilliant service, price was the price quoted, no issues no fuss. Phone returned the next day looked as good as new. Great work, def the place to go.read more

Liam D'Souza

08:09 01 Sep 20

Excellent repair shop- my son broke his iPad screen and it was repaired to a high standard for a reasonable price and quick turnround time.read more

Helen Tyler

14:25 07 Aug 20

Jonas is simply brilliant! Only ever go to him with issues with my phone and he comes to your home to do the repair. Very professional and excellent value for money- would never go anywhere else!read more

Klaudia Golebiowska

13:52 30 Jul 20

Second time that I booked very last minute for a repair, and second time I have been saved by such a fast and professional service! I’ve had no issues with either of my screen repairs and would really recommend ifix! for someone who is extremely clumsy... I’m sure I will be returning!read more

Lew Wilkinson

14:20 22 Jul 20

Easy booking by phone. Booked the appointment on Monday for Tuesday. Free street parking. Immediate response, when I arrived. New screen, battery and protective cover on screen fitted within an hour. The 6 year old phone now looks and behaves like a new phone. I recommend iFix to anyone who needs a new screen.read more

Andy Waterfield

08:59 17 Jul 20

Fantastic and efficient service, used on several occasions for various iPhone repairs from broken screens to battery replacements to power supply issues and all problems were fixed first time. Friendly and professional service and very good value considering this is a home or workplace visit service. Would not hesitate to recommend to anyone needing electronics repaired.read more

lewis naulls

13:19 27 Jun 20

Very quick response and could book in a time slot suitable for me. The screen replacement was done within 30 mins and the quality is fantastic! Highly recommend!read more

Alan Barnes

09:48 27 Jun 20

Really happy with the service from ifix in replacing a cracked iPad screen. Easy booking and quick, friendly service at a good price. Good quality work. Would highly recommend.read more

Dave wood

06:50 25 Jun 20

Needed a new screen for iPhone 6 Plus which had multiple cracks behind the toughened screen protector. Made an appointment, dropped phone off, waited, picked phone up. Excellent service, good value and professional.read more

Dawn Savage

10:28 23 Jun 20

Wow what a service you get from here would recommend to everyone fast friendly excellent service Thankyou from a well happy customerread more

mathew hewson

17:32 22 Jun 20

Literally my go to place for repairs. Between me and the family had a fair few screens and new battery aswell. Really quick and efficient service. Would reccomend to anyone after repairsread more

Jelena Venslavovic

11:21 21 Jun 20

Great service, fast repair and well price! Highly recommend!

Natalia

22:39 01 Jun 20

I had a broken iPhone battery, arranged to repair online which was very easy, communication on email was very quick and clear. The repair was done very quickly and without hassle, all at a very competitive price too! I will definitely recommend to anyone who needs their devises repaired. Thank you!read more

damian hunt

11:23 30 May 20

My son cracked the screen on his iphone so I booked it in online dropped it off and it was ready to pick up within the hour. Fantastic service and a good price too would definitely recommend.read more

pegasus117

14:03 24 May 20

Great service, fixed my phone's battery for an affordable price. Highly recommend!read more

Rose Escott

14:31 21 May 20

Very pleased with quick turnaround and reasonable price to change the battery on my Samsung Galaxy S7.read more

Martyna Totilaite

18:25 08 May 20

My macbook’s screen got broken so I needed to get it fixed. I emailed a couple of places asking for a quote and this place was the cheapest (but still a lot of money) so as a student I decided to trust them with the task. After a month or so the screen started getting lines at different places after a couple of hours of use; I didn’t want to seem annoying and thought I could live with them so I decided not to say anything. However after a while, it got A LOT worse to the point that I couldn’t use my laptop anymore; I’d have to turn it off for hours at a time, and wait until I could use it again. Thought it wasn’t right so I emailed to ask if anything could be done about this WITH NO RESPONSE. I’m not one to leave reviews and usually don’t listen to a one off negative review, but thought it’s important to share (considering I wish I just spent the extra hundred pounds and got it done properly)read more

karl walpole

14:03 29 Apr 20

Super easy drop off and pick up. iPad is as good as new. Fantastic service all round.read more

Chris Harris

18:40 28 Apr 20

IPHONE 7plus screen broke this afternoon so I booked a slot for later the SAME afternoon. Dropped off my phone at 4.45. Picked up the fully repaired phone at 5.30. EXCELLENT SERVICE. Highly recommended.read more

Keith Dunbar

10:03 18 Apr 20

They had very bad luck with spares that twice turned out to be faulty (not iFix's fault). They did their very best to remedy the situation, and to finish the repair, and finally delivered the phone back to me themselves. Excellent service, reasonably priced, will definitely use them again if I ever need to.read more

James Arthur

16:34 15 Apr 20

The repair of the iPhone screen and charging port following an accidental immersion in water was quick, efficient and effective. The special effort to return the phone very quickly was much appreciated due to the particular circumstances of the owner of the phone.read more

Andy Banks

08:29 18 Mar 20

Really pleased. Had given up on my phone after dropping it & both cameras and torch stopped working. Jonas had it all fixed in half an hour - polite, fast and reasonably priced. Thnxread more

MOSQUITOAV8 .

22:46 23 Jan 20

Superb and very professional service. Don’t be put off by the home address. This guy is good and I would certainly recommend him to all. Regards Markread more

Paul Dixon

20:33 20 Dec 19

Used this guy today to replace the battery on my sons iPhone. Really happy with the service, nice guy, fast turnaround, no hassle. Would definitely recommend to anyone. Great service, great price. A++++++++read more

hollie etheridge

19:03 06 Dec 19

BEST CUSTOMER SERVICE EVER - I dropped the phone off and he fixed it while I went for a coffee at the park - but when i got home there was a slight glitch/fault with my screen, it was only minor and I wasn't even sure if it was to do with the repair or not, but after sending him an email he quickly called me back and arranged a time to come to my house and run checks and find the fault. It turned out to be a fault in a different part, he swapped the part and fixed the phone perfectly running lots of thorough checks to make sure it was good as new- best bit of all of this is he charged me nothing for coming out to my house or the extra new part that was needed? Was all part of the very small £60 initial screen repair cost? Above and beyond... Really lovely guy, couldn't recommend enough!read more

Leslie Kirk

18:24 29 Nov 19

Absolutely amazing service from Jonas. Had my iPhone 6s battery replaced in 20 minutes this morning. E-mailed him last night to book an appointment. Very professional and even gave me some tips about charging the new battery. Thank you Jonas and will use you again should I need to.read more

Andy Norman

17:13 16 Nov 19

Very happy with my phone repair done by iFix. Super quick service. Polite guy and really knows what he’s doing. Highly recommend!read more

Sandra Jan

20:03 15 Nov 19

Great and professional service. My iPhone was fixed on the same day. Very happy with the result. Highly recommend! Thank youread more

Anya O'mahony

15:21 11 Nov 19

Extremely quick and reliable. Don't be put off by the fact that it's a home run business. Absolutely amazed by the turn out of service. I was even allowed to test product before I paid. He's kind and easy to converse with. Awfully nice considering i had to reschedule so abruptly. Thanks mate.read more

MARK BOYD

08:45 23 Oct 19

iFix Norwich were superb. They replaced my sons cracked iPhone screen in less than hour. Jonas was polite and meticulous. We booked a home visit online and the price was clear and agreed before the visit. I would recommend iFix without hesitation .read more

GuyMiddletons .

16:29 07 Oct 19

What a fabulous service! Booked in Sunday morning, dropped off an hour or so later, took the dog for a walk over the park across the road and 45 minutes later my iPhone screen was replaced and looking like new! Really nice guy too. Many thanks, Guyread more

17:35 28 Sep 19

Took my phone into the apple shop and was told they couldn’t fix it I needed to buy a new one. Took my phone to ifix and it was fixed within the hour and even had a new screen protector on it which I hadn’t requested but really appreciated. A price was given to me when I emailed and I was replied to very quickly. Don’t be put off by the address, friendly when I dropped the phone off and when I picked it up, an invoice was provided. I will definitely use ifix again if needed and I fully recommend it to others.read more

edward k

08:48 26 Sep 19

Quick. Simple. Convenient. I dropped my phone at 9AM and within half an hour it was done.read more

Kate Quentin-hicks

19:00 13 Sep 19

Such great service! I was a little apprehensive of leaving my phone with a stranger but he did a fantastic job. My phone is beautiful again and I can read my emails! Thank you.read more

Bob Hunt

07:25 02 Sep 19

Great service. Very professional. Skilled and experienced. Good price and quick. Don’t be fooled by the lack of a large, new business premises. Highly recommendedread more

Megan Markwell

08:54 20 Jul 19

Great value! My sons IPad screen was smashed to bits and its absolutely perfect now. Friendly service, highly recommend.read more

Mariana Coutinho

13:00 30 Jun 19

Excellent and fast service. Had my iPhone 7 Plus In for a screen repair, phone now looks brand new. Brilliant job! Highly recommended.read more

TheSlaughter

22:48 24 Jun 19

excellent. phone looks brand new, quick repair, fantastic communication and very very reasonable pricing. 100% recommended and would 110% use againread more

Davina

12:58 15 Jun 19

Amazing service with the online appointment system. Easy to use and upfront costs and collection time clearly stated and adhered to! Don’t be put off by business running from home - friendly, efficient, and value-for-money service! Highly recommended 👍😀read more

Christopher Hole

08:48 13 Jun 19

Same day replacement of shattered iPhone screen with addition of screen protector. Very fast service, good communication and reasonable price.read more

adrian smith

13:22 27 May 19

Surprised to see he worked Sunday. Result Replaced my iPhone 7s screen in 40 minutes. Would highly recommendread more

Laura Davis

15:18 30 Mar 19

Julian's work was efficient and completed on time. He himself was helpful and friendly. I would have no hesitation in recommending him.read more

Pete M

08:52 06 Mar 19

I started by using their online form to request a quote, the response was reasonably quick. I was happy with the quote I was given and followed the link to book a slot, there were plenty of same day times to choose from. My iPad air went in with a cracked screen and a missing home button, and was ready to pick up in an hour. I am very happy with the work that was done.read more

Vilmantas

10:17 08 Dec 18

Fast, reliable phone repairs, well priced! Thank you

iFix - Phone repair, iPhone repair, Apple repair, Computer and tablet repair shop .

20:42 07 Aug 15

Superb ;)

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